End-to-End Assessment Delivery for Leadership and Talent Development (P25021)

Client/Industry: Education and Organisational Transformation Company
Attendees: Individual Contributors to Senior-Level Executives
No of attendees: 165

Duration: 20 Days
Mode of delivery: Virtual
Date: March 2025 – April 2025

The Challenge:

As the client ramped up hiring and development efforts, they faced a fast-growing demand for talent assessments at every level of the organisation. They needed a dependable partner who could step in quickly and take full ownership of the assessment process—from start to finish. Whether they were evaluating recent graduates or senior leadership candidates, the client wanted every assessment to be delivered with professionalism, precision, and consistency.

What made the task more complex was the wide range of profiles involved. Each assessment had to be tailored to suit different roles and seniority levels, while still maintaining a uniform standard of quality and fairness. At the same time, the client needed to protect the experience of every participant by ensuring that each candidate, whether internal or external, felt supported and informed throughout the process.

The pressure wasn’t just about handling volume. Behind the scenes, the client had to coordinate tight schedules, manage multiple assessors, and keep reporting accurate and on time. They couldn’t afford delays, errors, or lapses in confidentiality. What they needed was more than just logistical support, they needed a partner who could take over the operational heavy lifting and give their internal team peace of mind that every moving part was being handled with care.

PPEARL handled the complexity of this engagement with exceptional coordination and speed. Their support helped us streamline our assessment cycle and maintain a consistently professional experience for every candidate.

The Solutions:

PPEARL was engaged to manage end-to-end assessment administration for the institute. This included:

• Assessment coordination: Scheduling, materials handling, and liaison with assessors

• Data management: Maintaining secure, detailed records of participant information

• Stakeholder liaison: Ensuring smooth communication across all parties

• Participant support: Prompt handling of all inquiries and technical troubleshooting

We followed a standardised service timeline:

• Assessments triggered within 24 hours of request

• Reminder sent after 5 days if incomplete

• Candidate meetings scheduled within 7 days

• Final reports delivered within 1 day post-meeting

The Impact:

PPEARL managed the full delivery of assessments with precision, ensuring every session—whether for internal development or external hiring—was triggered and completed on time. We worked in full alignment with the client’s SLA timelines and managed each stage with care, consistency, and professionalism.

The assessment process included a range of tools tailored to the needs and profiles of each candidate: MBTI for personality insights and communication preferences, SHL for cognitive ability and behavioural fit, TimeWaver for energy and leadership alignment, and the Enneagram to deepen self-awareness and motivation patterns. Our team handled the setup, scheduling, and delivery of these assessments seamlessly, matching the right tool to the right individual and ensuring smooth onboarding and instruction for each participant.

By coordinating directly with candidates, assessors, and the client’s internal team, PPEARL kept communication clear and timelines on track. Participants reported that the process felt thoughtful and well-supported, not rushed or confusing. Assessors were equipped with everything they needed, and reports were generated and delivered without delay.

100%

of assessments triggered within 24 hours
165

candidates assessed across 3 weeks
95%

of sessions completed on or ahead of schedule

PPEARL's Promise:

At PPEARL, we don’t just run assessments—we elevate them! Our administrative expertise ensures every assessment is timely, accurate, and candidate-friendly, helping organisations make confident, informed decisions with ease.