Coaching for Communications and Executive Presence (P24045)

Client/Industry: Social Service Agency
Attendees: HR Manager
No of attendees: 1

Duration: Six Coaching Sessions (1:1 with Functional-Domain Expert)
Mode of delivery: Virtual
Date: June 2024 – June 2024

The Challenge:

A senior HR professional at a social service agency felt she had reached a plateau. While technically strong and well-regarded, she struggled to express herself clearly and confidently—especially in high-stakes meetings with senior management. Her organisation lacked the budget for coaching support, so she took it upon herself to seek help privately.

She wanted to build communication effectiveness, elevate her executive presence, and develop the confidence required to step into a more senior role.

The coaching sessions were transformative. They didn’t just prepare me for the promotion—they reshaped how I approach communication and leadership. I’m now able to command more presence in meetings and have seen a marked improvement in my interactions with senior leadership. This experience has been invaluable

The Solutions:

PPEARL shortlisted three experienced HR-domain coaches for chemistry meetings, each with deep experience navigating similar corporate challenges. The client chose a coach who brought a mix of mentorship, tactical advice, and personal empathy.

Across six sessions, they focused on three priority areas:

• Clarifying and improving communication style in professional settings

• Developing confidence and presence in senior leadership meetings

• Preparing for career advancement conversations and role transitions

The coach used a blend of coaching frameworks, role-play scenarios, and feedback loops to help the client implement small but consistent changes in the way she spoke, positioned herself, and responded under pressure.

The Impact:

The results were transformative. Not only did the coachee report significant improvements in her day-to-day communication, but she was also promoted to Senior Manager by the end of the engagement.

She credited the coaching with helping her:

• Communicate with clarity and structure in high-stakes settings

• Build inner confidence and outer presence without becoming someone she wasn’t

• Handle difficult conversations and leadership dynamics with greater ease

3

Coaching Goals Achieved
100%

Post-session Reflection Included
50%

Increase in Perceived Confidence

PPEARL's Promise:

At PPEARL, we are committed to providing coaching that empowers professionals to achieve their career goals. Our focus on enhancing communication and executive presence ensures our clients are ready to lead with clarity, conviction, and authenticity.