Performance Management for Middle Managers (P24104)

Detail Image
  • Client/Industry: Semiconductor Manufacturing
  • Attendees: Middle Managers
  • No of attendees: 1200
  • Duration: 34 Sessions, 1 Day Each
  • Mode of delivery: 28 In-Person, 6 Virtual
  • Date: December 2024 – April 2025
The Challenge:

ASMPT, a leading global semiconductor company, recognised that strong performance shaped by how managers lead. They wanted to move beyond traditional appraisal systems and build a performance culture where conversations about goals, feedback, and growth were ongoing, meaningful, and aligned with business priorities. To do that, they needed to equip their middle managers with more than just a framework. They needed to give them the mindset, language, and practical tools to lead with clarity, accountability, and care.

With over 1,200 managers spread across 10 countries, each with their own cultural norms, languages, and working styles, the challenge was significant. The company couldn’t afford a one-size-fits-all approach, nor could they deliver 10 entirely separate programmes. What they needed was a consistent, high-impact learning experience that respected local context while reinforcing a unified vision of performance management excellence.

Managers were often juggling operational demands, remote teams, and complex expectations. Many had never been formally trained to navigate tough conversations or to coach for growth. The client saw this as a critical opportunity, not only to standardise performance processes but also to empower their managers to lead with greater impact, communicate more effectively, and build teams that thrive on clarity, accountability, and shared goals.

This workshop helped me structure performance conversations with more confidence. The tools and case discussions were practical and relevant to our reality on the ground!

The Solutions:

PPEARL designed and delivered a structured 1-day Performance Management Workshop tailored to the client’s existing PM cycle. The program was rolled out globally, covering Asia Pacific, North America, and Europe. Delivered in different languages through a combination of in-person and virtual formats, the workshop covered: 

Application of the company’s performance management framework 

Handling difficult performance conversations 

Recognising and nurturing high performance 

Building a culture of continuous feedback and accountability 

Workshops were facilitated by region-specific Experts with HR and manufacturing experience to ensure contextual relevance. Each session included case studies, role-plays, peer reflections, and take-home toolkits to reinforce learning. 

 

The Impact:

The training was well received across all regions, with the following average feedback scores: 

US: 4.7/5 

Singapore & Hong Kong: 4.3/5 

Korea: 4.2/5 

Thailand, Vietnam, Philippines: 4.0/5 

Participants appreciated the practical approach, industry-relevant examples, and expert facilitation that tied directly to their day-to-day responsibilities. The program helped build a shared understanding of what good performance management looks like across global teams. 

  • 6

    languages

  • 1000%

    localised case studies

  • 92%

    of sessions scored 4.0 and above

PPEARL's Promise:

At PPEARL, we go beyond training—we build capability. Our Performance Management Workshop empowers leaders to manage performance with clarity, empathy, and consistency, driving stronger engagement and results globally.


 

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